Frequently Asked Questions

Welcome to Majesty Metal Art

Thanks for visiting our Help Center.

The Help Center is designed to provide a complete self-service support option for you. The Help Center is made up of two parts: a knowledge base and a community. You can search for knowledge base articles to learn a task or search the community and ask fellow users questions. If you can't find an answer, please submit a ticket.

I need to change/cancel my order.

You have 24 hours after placing your order to edit or cancel it. You can submit your request by emailing our customer service at sales@majestymetalart.biz 

Where do I enter my coupon code?

Once you have added the item/items you would like to purchase to your cart, click view cart. This will take you to your cart page. Click Checkout. You should see the gift certificate discount code box. You will enter your code in the box and click Apply. This should adjust your total.

 

Are the signs painted?

The answer is.. not technically. They are powder coated. The powder coat provides a life long protective layer on your metal signs. This protects it from fading, rust, chipping, etc. All our signs are offered in “Raw Steel” which means the sign will be just that. It will be RAW. No finish, no coating, no paint, nothing. It WILL rust if not coated.

 

I need to return my order. How do I do that?

First you will need to contact us via email at sales@majestymetalart.biz & request a refund. We will email you a return label to ship the sign back to us at no cost. You have 30 days after order is placed to return your sign(s). You will receive a refund only if the sign is damaged, the wrong color, customization, etc.

Disclaimer : we create what is on the order form. If YOU chose the wrong color, misspelled a name, etc. We are not responsible for the mistake.